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How to Model Your Cloud ERP Support Organization.
Transitioning to a cloud-based ERP landscape requires significant adjustments to your support organization to meet cloud support needs. ERP leaders should use this research to update their support organization to maximize the value that cloud ERP can deliver.
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Gartner®, How to Model Your Cloud ERP Support Organization, Denis Torii, Patrick Connaughton, 11 November 2024. Gartner® is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
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