123 Main Street New York, NY 10001
ITCROSS helps BPO industry to achieve
high-quality outcomes while maintaining
low costs.
Can BPOs Deliver High-Value Outcomes Without Raising Costs?
Business Process Outsourcing companies are facing a new wave of challenges due to shifts in technology, rising client expectations, talent shortages, and global dynamics and compliance. While the core function of BPO—cost-efficient outsourcing of non-core business processes—remains, the pressure to innovate is higher than ever.
According to Gartner, outsourcing is crucial in CFOs’ playbook for cost reduction
and efficiency amid global disruptions (ID G00821627). For BPO providers, this represents a significant opportunity to position themselves as strategic partners—offering not just savings, but scalable, value-driven solutions.
ITCROSS solution for BPO Industry using Oracle Cloud ERP with Gen AI deploys digital innovation to automate the finance operation of their customers, from the implementation planning to the post go-live support:
- Simple finance models that can be replicated and maintained easily for all BPO customers
- Oracle Best Practices for Finance and SCM
- Accounts Payable Automation with Oracle AI
- Integration with customers’ systems.
- Localization and Tax Compliance packages for global expansion (Latin America and Europe)
- Electronic Invoice Integration (Latin America and Europe)
- Setup templates for accelerating configuration and replicating companies.
- Oracle Cloud Support including Oracle quarterly updates assistance and enhancements.
Our implementation approach targets your business outcomes with strong automation and AI.
Get in touch
- info@it-cross.com