Defining the best support strategy for your company is key to avoid huge maintenance costs.
We offer these support models.
In-House Support Model
Let us build your own internal team.
- Team structure
- Hiring team members
- Training team members
- Support Service Tools
OUTSOURCED SUPPORT MODEL
We can do it all if needed
- Options in the market
- Negotiating with vendors
- How to request a support quote
- Tools for monitoring support tickets and monthly costs.
Leverage Your ERP Support
Include small projects and developments in the support package
- Review enhancements to your implementation with same software you have.
- Know what other modules and functionalities are available and plan an Enhancements project once your are stable on support-mode.