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Menu
HOME
ABOUT US
SOLUTIONS
ORACLE SOLUTIONS
ORACLE FUSION CLOUD ERP
ORACLE JD EDWARDS
ORACLE CLOUD INTEGRATION
ROLLOUT SOLUTIONS
GLOBAL ELECTRONIC INVOICE JD EDWARDS
ELECTRONIC INVOICE ORACLE CLOUD
SOLUTION FOR INSURANCE INDUSTRY
VOUCHER AUTOMATION
FISCAL SOLUTION MEXICO
FISCAL SOLUTION ARGENTINA
BANK PAYMENTS GENERATION
ORACLE VALIDATED INTEGRATION
SERVICES
GLOBAL IMPLEMENTATION AND ADVISORY
LOCALIZATION
INTEGRATION & AUTOMATION
MOVE TO THE CLOUD
TALENT AND TEAMS
SUPPORT
NEWS
CAREERS
CONTACT US
SUPPORT SERVICE
Defining the best support strategy for your company is key to avoid huge maintenance costs.
We offer these support models.
In-House Support Model
Let us build your own internal team.
Team structure
Hiring team members
Training team members
Support Service Tools
OUTSOURCED SUPPORT MODEL
We can do it all if needed
Options in the market
Negotiating with vendors
How to request a support quote
Tools for monitoring support tickets and monthly costs.
Leverage Your ERP Support
Include small projects and developments in the support package
Review enhancements to your implementation with same software you have.
Know what other modules and functionalities are available and plan an Enhancements project once your are stable on support-mode.
Taylor-Made Support Model
Hire only what you need, and we will work together with your internal team.
Regional Financials and Localization Support Model
One single vendor for all the subsidiaries in the Americas and Europe, solving language, tax requirements and time zone issues in one team.
Request information of the support model that better fits your needs
Know Our Services
Know More
Contact Our Sales Team Today
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Contact Us
info@it-cross.com
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